Healthcare case study · Dedicated team
Sample case study: placeholder content, not a real client result.A dedicated six-person team for a US telehealth platform
Published
Key results
- Booking errors
- −71%
- measured over 90 days after release vs. the 90 days before
- Time to onboard
- 3 weeks
- for the full six-person team
- HIPAA audit
- 0 findings
- first audit after the rebuild
At a glance
A 60-person telehealth company in the United States needed to rebuild its patient booking system after an outsourced project stalled. Fleekminds provided a dedicated team of six Python, React and QA engineers in 3 weeks. Within 6 months, booking errors fell by 71% and the platform passed its HIPAA audit with no findings.
What challenge did the client face?
The client’s booking system double-booked or dropped about 1 in 40 appointments. An outsourced rebuild had run 7 months over plan without a release.
Why IT staff augmentation instead of hiring?
The client had one in-house engineer and no recruiting team. It needed a complete team that would work in its repository and processes, so knowledge stayed with the company when the engagement ended.
What did Fleekminds provide?
Fleekminds assembled a dedicated team of six: a Python tech lead, two Python engineers, a React engineer, a React Native engineer and a QA automation engineer. The team reported to the client’s CTO and documented every decision in the client’s own wiki.
How did the engagement work?
- Week 1: discovery with the CTO and the existing in-house engineer.
- Week 2: interviews for all six roles.
- Week 3: full team working in the client’s repository.
- Month 2 onward: two-week releases with automated end-to-end tests on every booking path.
What results did the client see?
- Booking errors
- −71%
- measured over 90 days after release vs. the 90 days before
- Time to onboard
- 3 weeks
- for the full six-person team
- HIPAA audit
- 0 findings
- first audit after the rebuild
Key takeaways
- Fleekminds provided a dedicated six-person engineering team to a US telehealth company in 3 weeks.
- Appointment-booking errors fell by 71% within 6 months of the team starting.
- The rebuilt platform passed its HIPAA audit with no findings.